General Information


Abstract submission is now closed.

Certificate of Attendance

A Certificate of Attendance for the 12th Meeting of the EAU Robotic Urology Section (ERUS) can be downloaded on this website with your badge barcode number as of Monday 21 September 2015.


A cloakroom is available and is at participants’ disposal during congress hours. Please be sure to collect all personal belongings at the end of the day.

CME Accreditation

Information on CME accreditation can be found here

Congress Bag

Each delegate can collect a congress bag which includes a programme overview.


Electricity supply in Bilbao is 50 Hz en 230 V and the connection is made by a two round-pin plug. Please be aware that delegates from the USA will require a voltage converter. Delegates from the United Kingdom will require a plug adapter.

Emergency Telephone Number

In case of emergency call 112 for police, fire brigade and ambulance service.


A technical exhibition will be organised jointly with the congress. For more information please contact Mrs. Lisette Schreuder.

First Aid

There will be a medical unit present for first aid in the congress venue. In case of emergency contact a security guard immediately


The organisers do not accept responsibility for any personal damage. Participants are strongly advised to arrange their own personal insurance.


All presentations during the congress will be conducted in English, the official language of the EAU. There will be no translation provided.

Lost and Found

Found items should be returned to the registration desk. If you lose something, please report to this desk for assistance.

Mobile Phones

Please set your phone to “silent” and do not use the flash when taking pictures.


Journalists and medical/science writers can obtain free registration to the Congress. Press registrations have to be made through the online registration system (preferred) or at onsite registration desk. All media operators must show their credentials (press card dated 2014/2015 and original assignment letter).


All registrations should be made through the online registration system from 1 February 2015. You can collect your registration documents upon arrival at the Euskalduna Conference Centre.


All bags may be subject to inspection. Security is present for your safety. Please take all personal effects with you when leaving the session rooms.

Smoking Policy

Smoking is prohibited inside the congress centre and the exhibition area.

Social Media

We encourage the usage of social media during our meeting. We invite you to use the hashtags #erus15 and #livesurgery on Twitter and Facebook.